The PHILOSOPHY that drives our technological design

Migration to Digitization

Migration to
Digitization

Migration to Digitization of customers will create unique challenges for consumers and organisations as business relationships which were traditionally ‘physical’ now happen in a mobile ‘digital’ world | Hide

Platform Technologiesare the Future

Platform Technologies
are the Future

Traditional linear technologies will be replaced by platform based technologies (pipes to platforms) whereby the source and destination of information is digitized and needs to be multi tenant based and create feedback loops– customers want more than one solution in a single interaction that they can control (an Integrated Customer Centric EcoSystem) | Hide

Compliance with Privacy Laws and Legislation

Compliance with Privacy
Laws & Legislation

Compliance with Privacy Laws & Legislation (e.g. POPI, KYC, FICA, RICA) and Securing a Verified Customer relationship – a Trusted Source (Digital Identity) – will become the single biggest challenge for organisations as they interact with customers in a digital world | Hide

Compliance with Privacy Laws and Legislation

Data Quality and
Communication

Data Quality and Communication will become an increasing problem for organisations as consumers migrate into a digital world (Mobile) – customers are where their mobile devices are – the ability to replicate a customer interaction in a digital world will differentiate organisations | Hide

Aggregation and Control of Information

Aggregation and Control
of Information

Aggregation and Control of Information will reside with the owner of the information – allowing organisations and consumers the ability to control their own information – information relevant, unique and adaptable to the type of organisation they are providing it to – control who has it and update it in real time from one place – essentially one point of truth will become the norm | Hide

Technology Agnostic Architecture

Technology Agnostic
Architecture

That Organisations would need to define their IT architecture and systems (CRM, ERP system or database) in a manner that allows for Technology Agnostic Interactions with customers and organisations | Hide

The PRINCIPLES upon which our technology is grounded

Identity and Trust

Identity &
Trust

Regulatory Compliance

Regulatory
Compliance
(KYC, FICA, RICA)

Real Time Data Quality Maintenance

Real Time Data Quality Maintenance

Customer engaging and interactive technology

Customer engaging and interactive technology

Absolute Digital Security

Absolute Digital Security

The Organisational CHALLENGES our technology resolves

Knowing your customer through their mobile device

Knowing your customer through their mobile device

Mitigating Compliance Risk through validated digital identity

Mitigating Compliance Risk through validated digital identity

Maximising Customer Experience through simple mobile user interface

Maximising Customer Experience through simple mobile user interface

Achieving Cost Saving by leverage the power of digital technology

Achieving Cost Saving by leverage the power of digital technology

How our Technology WORKS!

Steps