Read through our online Terms and Conditions


Welcome to Contactable's website at The website is owned by Contactable Proprietary Limited ("Contactable"), registration number 2012/154640/07. Contactable provides their services via website, web-based application and/or mobile application (collectively the "website") and provides the services to you, subject to these Terms and Conditions (including the Privacy Policy and GCS) (collectively the "Terms"). Please read these Terms carefully and should you have enquiries, please contact us at

There may be legal notices on other areas of this website which relate to your use of the website, all of which will, together with these Terms and our Online Privacy Policy ("Privacy Policy") and, where applicable, the General Conditions of Service ("GCS"), all as may be amended from time to time by Contactable, govern your use of this website.


These Terms apply to your use of the website. You must read these Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the website, you confirm that you have read, understood and agree to these Terms in their entirety. If you do not agree to all of these Terms, you must not use this website or any services related thereto.

Accuracy of Content of the Website

Contactable has taken all reasonable steps to ensure that all data described or depicted on this website and any other information displayed on the website is current, complete and accurate. However content errors may occur. The information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy or completeness.

Website Registration

As an unregistered user you will be able to browse the services offered on the website. However when you choose to make use of the services offered on this website, you will be required to login with your username and password. If you do not have a username and password you will be required to register on the website or your mobile device. Registration requires filling in a short form which will create login details. Once the registration is complete and you are logged in you will then be able to make use of the services. To the extent that there are any charges associated with the use of the services, credit card details will be required. Purchases made via credit card will be verified and authenticated through a process called XDS verification. The information you provide must be accurate and complete. You may not impersonate anyone else, choose names that are offensive or that violate anyone’s rights. If you don’t follow these rules, we may cancel your account. Every person must register their own account and you are not entitled to permit anyone other than you to use your account.

By registering on the website, you expressly consent to Contactable collecting the personal information you provide, and to Contactable processing your personal information as required to provide the services requested. This will be done in compliance with Contactable’s Privacy Policy. By registering on the website, you also expressly consent to receive direct marketing from Contactable about goods or services offered by Contactable and any other affiliate, or entity within the Contactable group of companies.

Password / Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We will assume that anyone using the site or transacting through your account is you. Contactable shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. You hereby indemnify Contactable from any loss, liability, cost or expense resulting directly or indirectly from any unauthorised person accessing your account, and waive any right to take action against Contactable, its directors, employees or affiliates in respect of any loss, liability, cost or expense resulting directly or indirectly from any unauthorised person accessing your account, or from any authorised access to your account.

If you find out that someone has used your account without your permission, you must report it immediately to:

Accuracy of content

To the extent permitted by applicable law, Contactable disclaims all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Data provided by or through Contactable and/or the website is provided by users, and not verified or audited by Contactable.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

We reserve the right to:

  • modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
  • change these Terms from time to time, and your continued use of the website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the website; and/or
  • change the services from time to time. We will use our reasonable endeavours to maintain the website. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.

Your Personal Information

These Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the website, and you can view our Privacy Policy online by going to Please note that when you agree to these Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.

Disclosures required in terms of section 43 of the Electronic Communications and Transactions Act 25 of 2002

Full name:
Contactable Proprietary Limited
Physical address:
The Place, 1 Sandton Drive, Johannesburg, South Africa
Telefax number:
+27 (11) 783 1029
Telephone number:
+27 (10) 591 3890
Website address:
Email address:
Registration number:
Country of incorporation:
South Africa
Managing Director and Chief Executive Officer:
Shaun Strydom
Physical address for receipt of service:
The Place, 1 Sandton Drive, Johannesburg, South Africa

Click here to download our full Terms and Conditions and Privacy Policy.